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Nowadays, industries and companies do not only focus on producing products and services, but also improving the services. This happens because the demand of services by the customers rise sharply. Hospitals as a service industry need to improve their
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______4674::28c65821e1bab23745750fe8a0c9bee4
http://repo.unand.ac.id/21801/1/Accelerate-Out-Patient-Health-Services-With-Lean-Service.pdf
http://repo.unand.ac.id/21801/1/Accelerate-Out-Patient-Health-Services-With-Lean-Service.pdf
