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Publikováno v:
Journal of Advertising. 40:31-44
This research examines the role of emotional information management (comprised of emotion recognition, regulation, and empathy) in responses to public service appeals (PSAs) with emotional overtone...
Autor:
Elise Pookie Sautter, Richard Oliver
Publikováno v:
Journal of Education for Business. 80:231-234
In this article, the authors propose a method of course management system (CMS) administration of student evaluations of teaching (SETs). The method provides a mechanism for providing greater guarantee of anonymity to the student respondents. The aut