Zobrazeno 1 - 7
of 7
pro vyhledávání: '"Elisabeth Pergler"'
Publikováno v:
Journal of Information and Organizational Sciences, Vol 40, Iss 1 (2016)
This paper presents the results of an evaluation of the Performance Journey Mapping (PJM) framework. PJM is a service performance assessment concept with accompanying tools tailored to the specific performance measurement needs of small and medium-si
Externí odkaz:
https://doaj.org/article/c63e2f3e149943bba3b0bcf895798490
Autor:
Elisabeth Pergler
Publikováno v:
Journal of Information and Organizational Sciences, Vol 36, Iss 1 (2012)
The increasing amount and importance of user-generated content that is available in the web necessitates methods of its effective and efficient utilization. In this paper a system is presented that enables automated classification of user reviews con
Externí odkaz:
https://doaj.org/article/44b33febfff6454f869bc53427d84fbd
Publikováno v:
The TQM Journal. 27:231-246
Purpose – The purpose of this paper is to present the evaluation results of a novel performance measurement framework, which has been designed for the particular needs of small- and medium-sized enterprises (SMEs). Prior research indicated that per
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::081f794535d61b6a49efc33eba91dd9d
https://doi.org/10.1108/tqm-12-2014-0112
https://doi.org/10.1108/tqm-12-2014-0112
Publikováno v:
HMD Praxis der Wirtschaftsinformatik. 49:52-62
Im Zentrum dieses Beitrags stehen die Moglichkeiten der Kundenbindung durch Mobiltelefone. Zuerst werden die Prozesse und Werkzeuge des traditionellen Customer Relationship Management (CRM) analysiert und in einen mobilen Prozess uberfuhrt. Die mobil
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::47e01f45b287a577f294bbdbc489ba96
https://doi.org/10.1007/bf03340718
https://doi.org/10.1007/bf03340718
Publikováno v:
HICSS
Context of usage significantly influences acceptance of mobile apps. State of the art methods of technology acceptance research can assess limited aspects of context. In this paper, we outline the development of a context-sensitive support tool for m
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::7cbb113880df1623a1649ec57ade7a56
https://doi.org/10.1109/hicss.2014.133
https://doi.org/10.1109/hicss.2014.133
Autor:
Fabac, Robert
When defining and explaining the phenomenon of digital transformation, a considerable part of the research is focused on technologies that characterize such projects or initiatives, while a relatively smaller body of work addresses the change or tran
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=57a035e5b1ae::b8fb2ac82a0f707881b629c76ee208a4
https://www.bib.irb.hr/1155010
https://www.bib.irb.hr/1155010
