Zobrazeno 1 - 7
of 7
pro vyhledávání: '"Elisa B. Schweiger"'
Publikováno v:
Journal of Retailing. 99:5-16
Publikováno v:
Journal of Business Research. 136:229-236
That artificial intelligence (AI) has the potential to provide significant benefits is generally accepted by both practitioners and scholars. However, the dark side of AI is less discussed, and less understood. In this paper, the authors first classi
Autor:
Richard Olson, Anne L. Roggeveen, Jens Nordfält, Gonca Soysal, John Karsberg, Elisa B. Schweiger, Vanessa M. Patrick, Stephanie M. Noble, Dhruv Grewal, Nora Cooper, Annemarie Dillard
Publikováno v:
L.Roggeveen, A, Grewala, D, Karsbergb, J & Schweiger, E 2020, ' Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies ', JOURNAL OF RETAILING, vol. 0, no. 0, pp. 1-18 . https://doi.org/10.1016/j.jretai.2020.11.006
This research highlights the importance of retailer-consumer identity congruence – the match between the retail brand identity and the consumers’ identity. Retailers can leverage identity congruence to forge meaningful consumer-brand relationship
Publikováno v:
Roggeveen, A L, Grewal, D & Schweiger, E B 2020, ' The DAST Framework for Retail Atmospherics : The Impact of In-and Out-of-Store Retail Journey Touchpoints on the Customer Experience ', JOURNAL OF RETAILING, vol. 96, no. 1, pp. 128-137 . https://doi.org/10.1016/j.jretai.2019.11.002
A proposed design–ambient–social–trialability (DAST) framework for retail atmospherics broadens conceptualizations to encompass not only the in-store experience but also out-of-store experiences that the retailer can control or influence. In tu
Publikováno v:
Journal of Business Research. 158:113580