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pro vyhledávání: '"Edivaldo Abel"'
Autor:
Edivaldo Abel, Kepha Odiwuor Pondi
Publikováno v:
Pan-African Journal of Education and Social Sciences, Vol 5, Iss 1, Pp 120-132 (2024)
Customer service is a core competitive edge in any service industry, including the retail banking sector. However, retail bank customers, especially in Angola, often complained of standing in long queues waiting to be served and difficulty handling t
Externí odkaz:
https://doaj.org/article/822411bfe6fb49099aa431829284e259