Zobrazeno 1 - 3
of 3
pro vyhledávání: '"Ebrahim Heshmati"'
Publikováno v:
کاوشهای مدیریت بازرگانی, Vol 11, Iss 21, Pp 247-268 (2019)
The present study aims to design a model to manage the experience of banking service customers. The research method is qualitative. Data collection and data analysis were conducted based on the grounded theory method. This method was practiced throug
Externí odkaz:
https://doaj.org/article/b9c5ae8a70a846239bc6a4f7e70e2efc
Publikováno v:
پژوهش در نظامهای آموزشی, Vol 12, Iss ویژهنامه, Pp 379-393 (2018)
The purpose of this research is to design and train an appropriate customer experience management model with an emphasis on related indicators in banking services. The research method used in this research is qualitative. The technique used to collec
Externí odkaz:
https://doaj.org/article/3a0c175badab4496a9f3cfd627eb333b
Publikováno v:
Journal of Islamic Marketing. 10:790-810
Purpose This paper aims to develop an appropriate model for customer-experience management (CEM) for the banking-services sector. Design/methodology/approach The research method used in this study is qualitative. Techniques used for data collection a
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5d9d366da0a7479025efda0ec2ca4a3d
https://doi.org/10.1108/jima-10-2018-0200
https://doi.org/10.1108/jima-10-2018-0200