Výsledky vyhledávání - "EREN, Berrin Arzu"

Akademický článek

Antecedents of robo-advisor use intention in private pension investments: an emerging market country example.

Autor: Eren, Berrin Arzu¹ (AUTHOR) berrinarzueren@gmail.com

Publikováno v: Journal of Financial Services Marketing. Sep2024, Vol. 29 Issue 3, p683-698. 16p.

Zobrazit plný text záznamu

Akademický článek

Determinants of customer satisfaction in chatbot use: evidence from a banking application in Turkey

Autor: Eren, Berrin Arzu

Publikováno v: International Journal of Bank Marketing, 2021, Vol. 39, Issue 2, pp. 294-311.

Externí odkaz: http://www.emeraldinsight.com/doi/10.1108/IJBM-02-2020-0056

Zobrazit plný text záznamu

Akademický článek

THE EFFECT OF COVID-19 FEAR ON THE INTERNET BANKING AND MOBILE BANKING USAGE EXPERIENCES OF THE BABY BOOMERS GENERATION

Autor: Eren, Berrin Arzu

Publikováno v: Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi / Kafkas University Journal of Economics and Administrative Sciences Faculty. 12(24):680-701

Externí odkaz: https://www.ceeol.com/search/article-detail?id=1003587

Zobrazit plný text záznamu

Akademický článek

Tüzel Müşterilerin Ana Bankalarına Yönelik Sadakat ve Ağızdan Ağıza Pazarlama Davranışını Belirleyen Unsurlar: Ankara Örneklemi / Factors Determining Loyalty and Word-of-Mouth Marketing Behavior of Corporate Customers Towards Their Main Banks: Ankara Sample

Autor: Eren, Berrin Arzu

Publikováno v: Business and Economics Research Journal. 12(2):419-442

Externí odkaz: https://www.ceeol.com/search/article-detail?id=947516

Zobrazit plný text záznamu

Akademický článek

Z KUŞAĞI TÜKETİCİLERİN ON-LINE ALIŞVERİŞE YÖNELİK DENEYİMLERİNİN BELİRLENMESİ: ANKARA UYGULAMASI / DETERMINING THE EXPERIENCES OF Z GENERATION CONSUMERS FOR ON-LINE SHOPPING: AN APPLICATION IN ANKARA

Autor: Eren, Berrin Arzu, Gödekmerdan Önder, Leyla

Publikováno v: Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi (BUSBED) / Bingöl University Journal of Social Sciences Institute (BUSBED). 10(20):203-227

Externí odkaz: https://www.ceeol.com/search/article-detail?id=963015

Zobrazit plný text záznamu

Akademický článek

Bankalarda Uygulanan Hizmet Telafi Stratejilerinin Yarattığı Sonuçların Sosyal Medya Paylaşım Eğilimini Ölçen Bir Araştırma / A Research Measures The Results’ Tendency of Sharing in Social Media That Created by Service Recovery Strategies Implemented on Banks

Autor: Eren, Berrin Arzu, Ersoy, Nezihe Figen

Publikováno v: İşletme Araştırmaları Dergisi / Journal of Business Research. 9(3):248-273

Externí odkaz: https://www.ceeol.com/search/article-detail?id=688594

Zobrazit plný text záznamu

Akademický článek

ON-LINE PERAKENDE SEKTÖRÜNDE UYGULANAN PARASAL VE PARASAL OLMAYAN SATIŞ PROMOSYONLARININ MARKA EDERİNE ETKİSİ.

Autor: EREN, Berrin Arzu¹ berrinarzu.eren@ufuk.edu.tr

Publikováno v: Balikesir University Journal of Social Sciences Institute. 2020, Vol. 23 Issue 44, p1133-1167. 35p.

Zobrazit plný text záznamu

Sanal Market Alışveriş Deneyiminde Müşteri Tatmini ve Davranışsal Sonuçların Belirlenmesi Üzerine

Autor: EREN, Berrin Arzu

Publikováno v: Volume: 0, Issue: 12 237-270
Üsküdar Üniversitesi Sosyal Bilimler Dergisi

Customer experience forms the basis for customers to develop positive attitudes and behaviours towards the business. Virtual market shopping experience is also an important part of online customer experience today. Customer experience continues to be

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::e1d5232fb8e039f374b26b851d394a8f
https://dergipark.org.tr/tr/pub/uskudarsbd/issue/63231/869339

Zobrazit plný text záznamu

An Examination of Repurchase Intentions of the Corporate Segment Customers' from Their Main Bank within the Scope of Customer Satisfaction, Trust, and Switching Barriers

Autor: EREN, Berrin Arzu

Publikováno v: Volume: 10, Issue: 1 478-505
İnsan ve Toplum Bilimleri Araştırmaları Dergisi

Gerek dünya gerekse Türkiye ekonomisinde son yıllarda yaşanan daralma ile birlikte bankalar için müşteri sayılarını korumanın yanı sıra mevcut müşterilerinde derinleşebilmek giderek daha da önem kazanmaktadır. Bu noktada bankaların

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::e1fd7360388fde52dc58ea2bfe347d74
https://dergipark.org.tr/tr/pub/itobiad/issue/60435/821805

Zobrazit plný text záznamu

Relationships Between Brand Experience, Customer Satisfaction, Brand Love and Brand Loyalty: Airline Flight Service Application

Autor: DENİZ ÇAKIROĞLU, Arzu, GÖDEKMERDAN ÖNDER, Leyla, EREN, Berrin Arzu

Publikováno v: Volume: 11, Issue: 3 888-898
Gümüşhane Üniversitesi Sosyal Bilimler Dergisi

Günümüzde tüketiciler ürün veya marka tercihi yaparken ürünün özelliklerinin yanı sıra marka, ambalaj, tasarım gibi deneyimlerini de göz önünde bulundurmaktadırlar. Deneyim marka sadakati ve tatmin oluşturmada önemli bir değişken

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::0db263b7cc5076e93f804b2a7aefd273
https://dergipark.org.tr/tr/pub/gumus/issue/57505/699167

Zobrazit plný text záznamu

Vyhledávací nástroje:

Upřesnit hledání