The relation of the new public management perspectives to service quality within public establishments and enterprises: A theoretical approach

Autor: EL MOHAFIDI, Houda, KARIM, Khaddouj

Publikováno v: International Journal of Accounting, Finance, Auditing, Management and Economics; Vol. 4 No. 3-1 (2023): Theoretical Reserach; 578-590
International Journal of Accounting, Finance, Auditing, Management and Economics; Vol. 4 No. 3-1 (2023): Recherches Théoriques; 578-590

This contribution aims to explore theoretically the concept of public-service quality and to illustrate the contribution of New Public Management (NPM) practices on the improvement of the above-mentioned quality within Public Establishments and Enter

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f24f01bb652775007c249551ec53052a