Zobrazeno 1 - 10
of 723
pro vyhledávání: '"E-satisfaction"'
Publikováno v:
International Journal of Ethics and Systems, 2023, Vol. 40, Issue 3, pp. 582-612.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJOES-04-2023-0094
Publikováno v:
International Journal of Quality and Service Sciences, 2024, Vol. 16, Issue 2, pp. 218-250.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJQSS-09-2023-0141
Publikováno v:
HighTech and Innovation Journal, Vol 5, Iss 3, Pp 703-715 (2024)
This study aims to assess the impact of mobile service quality on customer repurchase intention in Indonesia’s food and beverage mobile applications. The research identifies key dimensions such as application design, ease of use, privacy, and custo
Externí odkaz:
https://doaj.org/article/4f658380d8bc4a7a84dc471e0f53b696
Autor:
Widarto Rachbini, Silverius Y. Soeharso, Harimurti Wulandjani, Muhammad Anwar Fathoni, Emi Rahmawati
Publikováno v:
Innovative Marketing, Vol 20, Iss 3, Pp 144-157 (2024)
This study examines the intricate dynamics of utilitarian browsing, hedonic browsing, electronic word of mouth (e-WOM), e-satisfaction, and e-loyalty across three generational cohorts –Millennials, Gen X, and Baby Boomers – in Indonesian online m
Externí odkaz:
https://doaj.org/article/cbf1ecc673734016900ca185ac9d718c
Autor:
Zulkifli Zulkifli, Widarto Rachbini, Anna Agustina, Muhammad Anwar Fathoni, Andriati Fitriningrum
Publikováno v:
International Review of Management and Marketing, Vol 15, Iss 1 (2024)
The burgeoning landscape of online marketplaces in Indonesia has prompted an exploration into the intricate interplay between consumer browsing behaviors and their impact on e-satisfaction, electronic word-of-mouth (e-WOM), and repurchase intention.
Externí odkaz:
https://doaj.org/article/f3b9df50a3604734a1bdddacc8167e8f
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
Millennial purchases of footwear products online have grown in South Africa. Consequently, retailers in the country should develop increased knowledge of these consumers’ online expectations to strengthen their satisfaction and future loyalty inten
Externí odkaz:
https://doaj.org/article/21cdcb0e13fa4c08a1265f71d3a1b418
Autor:
Maria Alejandra Garcia-Buitrago, Yeny Paola Mariño-Parra, Erika Jazmin Ortegon-Lopez, Jose Andres Areiza-Padilla, Tatiana Galindo-Becerra, Ivan Veas-González, Karla Barajas-Portas
Publikováno v:
Cogent Social Sciences, Vol 10, Iss 1 (2024)
AbstractProcesses of innovation in the supply chain are frequently examined in depth within large firms across various economic sectors operating in developed economies. However, studies applied to small companies operating in emerging markets is sti
Externí odkaz:
https://doaj.org/article/60ea9568e87741708070a1f383aeb62f
Publikováno v:
International Review of Management and Marketing, Vol 14, Iss 6 (2024)
This research aims to investigate the influence of Electronic Customer Relationship Management (e-CRM), hedonic browsing, and utilitarian browsing on e-satisfaction and e-loyalty in online shopping in Indonesia. To investigate the associations betwee
Externí odkaz:
https://doaj.org/article/17ec30b07f9e417c8570a99349070924
Autor:
Ashiq, Rubab, Hussain, Asad
Publikováno v:
Journal of Electronic Business & Digital Economics, 2023, Vol. 3, Issue 2, pp. 117-141.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JEBDE-09-2023-0019
Publikováno v:
Journal of Research in Interactive Marketing, 2023, Vol. 18, Issue 3, pp. 349-369.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JRIM-05-2023-0149