Zobrazeno 1 - 10
of 995
pro vyhledávání: '"E-Service Quality"'
Publikováno v:
British Food Journal, 2024, Vol. 126, Issue 12, pp. 4485-4502.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/BFJ-05-2024-0455
Publikováno v:
Jurnal Sisfokom, Vol 13, Iss 3, Pp 323-329 (2024)
Service quality is the comprehensive support provided by system developers to users to ensure safety, comfort, empathy and responsiveness in meeting user expectations. There are still complaints about the Maxim application in the Google Playstore rev
Externí odkaz:
https://doaj.org/article/920c3e0bebb24bb2810dfe71ee2b0539
Autor:
Thowayeb H. HASSAN, Hadeel Sa'ad AL-HYARI, Mohamed Y. HELAL, Nabila N. ELSHAWARBI, Hassan Marzok Elsayed MAHMOUD, Magdy El-Sayed HASHISH, Ashraf Mohamed ANAS, Bahadur BILALOV, Insaf Sanhouri AHMED, Fatheya Abosrea MOUSTAFA
Publikováno v:
African Journal of Hospitality, Tourism and Leisure, Vol 13, Iss 3, Pp 494-503 (2024)
Restaurants need to have a strong awareness of e-customer perception and a dedication to continuous improvement to succeed in the digital environment. Thus, conducting a thorough analysis of the digital elements affecting e-customer satisfaction is c
Externí odkaz:
https://doaj.org/article/971e3c9de1d94631be0f60d9cf2d94b2
Autor:
Vania Tanlim, Tommy Setiawan Ruslim
Publikováno v:
Jurnal Manajemen, Vol 28, Iss 3, Pp 567-587 (2024)
This study aims to empirically examine the impact of e-service quality, e-commerce innovation, utilitarian value, and hedonic value on customer loyalty, with customer satisfaction as a mediating variable at Tokopedia. The research population consists
Externí odkaz:
https://doaj.org/article/27acd33c866948ae94c4c83eed0d74d3
Publikováno v:
International Journal of Quality and Service Sciences, 2024, Vol. 16, Issue 2, pp. 145-166.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJQSS-08-2023-0120
Autor:
Ipsha Bhattacharya, Rahul Mulay
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
This study aims to understand the attributes of electronic service quality and tries to build the connection between the quality of electronic service, the happiness of consumers, their retention, and loyalty in the context of the consumer e-commerce
Externí odkaz:
https://doaj.org/article/3e718e25d20e44b0a8a4fa4d94d02e33
Publikováno v:
Nidhomul Haq, Vol 9, Iss 3 (2024)
This study aims to analyze the effect of Brand Religiosity Image, E-Service Quality, and Muslim Customer Perceived Value on student loyalty, with student satisfaction as a mediating variable. This study was conducted at UIN Syarif Hidayatullah Jakart
Externí odkaz:
https://doaj.org/article/6fca76f750674fbcb05a09f0e7398c1b
Autor:
Ashiq, Rubab, Hussain, Asad
Publikováno v:
Journal of Electronic Business & Digital Economics, 2023, Vol. 3, Issue 2, pp. 117-141.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JEBDE-09-2023-0019
Autor:
Nawafleh, Sahem, Khasawneh, Anis
Publikováno v:
Transforming Government: People, Process and Policy, 2024, Vol. 18, Issue 2, pp. 217-240.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/TG-04-2023-0053
Publikováno v:
Profit: Jurnal Administrasi Bisnis, Vol 18, Iss 02, Pp 152-167 (2024)
This research explores the interconnected relationship between e-service quality, customer trust, and loyalty in the context of Indonesian e-commerce, focusing specifically on the Shopee platform. Analyzing data from 279 Shopee users, the study exami
Externí odkaz:
https://doaj.org/article/99eaede66f354627b64373803bf0723a