Zobrazeno 1 - 7
of 7
pro vyhledávání: '"Durrance, Dana"'
Publikováno v:
Journal of Veterinary Medical Education (JVME); Summer 2001, Vol. 28 Issue: 2 p69-72, 4p
Publikováno v:
Veterinary Technician; Aug99, Vol. 20 Issue 8, p448, 8p, 2 Color Photographs
Autor:
Durrance, Dana
Publikováno v:
DVM: The Newsmagazine of Veterinary Medicine; Feb2007, Vol. 38 Issue 2, p44-46, 3p
Autor:
Dana Durrance, MA, Laurel Lagoni, MS
Communication is the cornerstone of any healthy relationship, including those you build with your clients. But do you and your staff really know how to communicate well in difficult situations? The second edition of Connecting with Clients: Practical
Autor:
Marsha L. Heinke, DVM
Managers need a wide range of skills to effectively help lead a practice. With these skills, practice managers can play a major role in the success of a practice—ensuring not only financial growth, but also a higher level of employee satisfaction.
Autor:
Laurel Lagoni, MS, Dana Durrance, MA
When a pet dies, you are faced with possibly the most difficult part of this profession—dealing with people who are grieving. This valuable book offers specific strategies for handling several common situations relating to pet loss and euthanasia.