Occupational voice demands and their impact on the call-centre industry

Autor: Duffy OM, Hazlett DE, Moorhead SA

Publikováno v: BMC Public Health, Vol 9, Iss 1, p 108 (2009)

Abstract Background Within the last decade there has been a growth in the call-centre industry in the UK, with a growing awareness of the voice as an important tool for successful communication. Occupational voice problems such as occupational dyspho

Externí odkaz: https://doaj.org/article/25f0599375f24516a45e438ae215e645

The emerging contribution of speech and language therapists in awake craniotomy: a national survey of their roles, practices and perceptions.

Autor: O'Neill M; Institute of Nursing and Health Research, Ulster University, Jordanstown Campus, Newtownabbey, UK., Henderson M; Public Health Agency, Belfast, UK., Duffy OM; Institute of Nursing and Health Research, Ulster University, Jordanstown Campus, Newtownabbey, UK., Kernohan WG; Institute of Nursing and Health Research, Ulster University, Jordanstown Campus, Newtownabbey, UK.

Publikováno v: International journal of language & communication disorders [Int J Lang Commun Disord] 2020 Jan; Vol. 55 (1), pp. 149-162. Date of Electronic Publication: 2019 Nov 28.

Occupational voice demands and their impact on the call-centre industry.

Autor: Hazlett DE; School of Communication, University of Ulster, Newtownabbey, Northern Ireland. de.hazlett@ulster.ac.uk, Duffy OM, Moorhead SA

Publikováno v: BMC public health [BMC Public Health] 2009 Apr 20; Vol. 9, pp. 108. Date of Electronic Publication: 2009 Apr 20.