Zobrazeno 1 - 6
of 6
pro vyhledávání: '"Doru Rotovei"'
Autor:
Doru Rotovei
Publikováno v:
Acta Universitatis Sapientiae: Informatica, Vol 12, Iss 1, Pp 70-83 (2020)
Closing a deal in a business to business environment implies a series of orchestrated actions that the sales representatives are taking to take a prospective buyer from first contact to a closed sale. The actions, such as meetings, emails, phone call
Publikováno v:
ICCP
The complexity of business environment often forces sales representative to take decisions using intuition and/or subjective models created through experience instead of data driven decisions. However, data driven decisions generate better revenue. I
Autor:
Viorel Negru, Doru Rotovei
Publikováno v:
SYNASC
In today's world of big data, multi-tenant cloud Customer Relationship Management Systems with an ever increasing pressure to customize offerings for each prospect, there is a need for distributed problem solving that can help salespeople win sales u
Autor:
Viorel Negru, Doru Rotovei
Publikováno v:
SYNASC
In this work, we are proposing several approaches to enhance lost/won classification of complex deals using sentiment analysis. The analysis of sentiments is done by text mining the activity notes recorded in CRM Systems used to manage complex sales.
Autor:
Doru Rotovei, Viorel Negru
Publikováno v:
INISTA
In this paper we propose a methodology for extracting complex sales expert rules by analyzing the data from the past lost/won deals stored in Customer Relationship Management Systems.
Autor:
Doru Rotovei
Publikováno v:
SYNASC
Customer Relationship Management (CRM) becamethe best practice for any business that wishes to create, develop and enhance the customer value and implicitly thebusiness shareholders value. Businesses became more aware that in the long term beyondthe