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Publikováno v:
Research in Hospitality Management, Vol 12, Iss 3, Pp 309-318 (2022)
When it comes to dining, Generation Z (Gen Z) consumers bring their own set of expectations that challenge conventional perspectives of restaurant service quality. The purpose of this research was to explore the relevance of DINESERV to the evaluatio
Externí odkaz:
https://doaj.org/article/b7714ed6fee24bd1a838ef19c55aa70d