Zobrazeno 1 - 10
of 12
pro vyhledávání: '"Dominik Gutt"'
Publikováno v:
Tilburg University-PURE
Proceedings of the 18th Symposium on Statistical Challenges in Electronic Commerce Research (SCECR) 2022
Proceedings of the 18th Symposium on Statistical Challenges in Electronic Commerce Research (SCECR) 2022
Publikováno v:
SSRN Electronic Journal.
Publikováno v:
Journal of Business Research. 106:277-287
It is established in the marketing literature that people increase their effort in a recurring goal framework when the goal difficulty increases, because their experience of success upon goal achievement leads to higher self-efficacy. It is not yet e
Publikováno v:
Journal of Strategic Information Systems, 28(2), 104-117. Elsevier
As online reviews play a decisive role in consumers’ purchase decisions, e-commerce platforms are using review systems strategically to obtain a competitive advantage. However, the strategic potential can only be leveraged if the review system is d
Publikováno v:
SSRN Electronic Journal.
Online review platforms have increasingly incorporated the review evaluating system, which allows users to evaluate whether reviews are helpful or unhelpful to assist review readers and encourage review contributors. Although the review helpfulness s
Publikováno v:
SSRN Electronic Journal.
Publikováno v:
SSRN Electronic Journal.
Publikováno v:
SSRN Electronic Journal.
Online reviews on digital platforms are essential in building reputation and mitigating information asymmetry between buyers and sellers. Existing reviews, however, become less informative for products whose attributes frequently change over time. To
Publikováno v:
SSRN Electronic Journal.
Chatbots have been introduced as a new way to receive product reviews. However, little is known about how chatbot-mediated solicitation influences review characteristics such as valence and length, or its helpfulness, which, in turn, affects companie
Publikováno v:
SSRN Electronic Journal.
How does reviewing a consumption experience from a psychological distance affect one’s online rating? Prior literature has found a positivity bias in the reviewing behaviors of consumers when they evaluate an experience from a spatial and/or tempor