Zobrazeno 1 - 1
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pro vyhledávání: '"Dodos, Sanja"'
Autor:
Werner, Colin, Montgomery, Lloyd, Dodos, Sanja, Tapuc, Gabriel, Sharma, Diksha, Damian, Daniela
Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In order to d
Externí odkaz:
http://arxiv.org/abs/2010.13684
