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pro vyhledávání: '"Dirmansyah Lubis"'
Autor:
Dirmansyah Lubis, Jonner Hasugian
Publikováno v:
DESIDOC Journal of Library & Information Technology. 41:345-351
This study, conducted at the University of Sumatera Utara (USU) Library, aims to know the effect of service quality on customer trust and to determine student trust in library services based on levels of education. The research applied survey methods