Zobrazeno 1 - 10
of 11
pro vyhledávání: '"Dirk Klimkeit"'
Autor:
Lars Christophers, Dirk Klimkeit
Publikováno v:
Der Betriebswirt. 63:13-26
Autor:
Dirk Klimkeit
Publikováno v:
Der Betriebswirt: Volume 60, Issue 2. 60:24-28
The Global Business Services Model is often suggested for organizing the shared service centers of a company. An explorative study on the GBS model in practice is conducted in four companies. It shows many benefits, but also challenges, for which, ho
Publikováno v:
Tourism, Hospitality & Event Management ISBN: 9783030576936
Today, customer satisfaction alone is not enough anymore in the tourism and hospitality industry in order to win the loyalty of guests. Instead, the industry need to achieve service excellence by delighting their guests with a set of drivers of excel
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4a0ac733c84f14f18d17051fc25ff78d
https://doi.org/10.1007/978-3-030-57694-3_1
https://doi.org/10.1007/978-3-030-57694-3_1
Publikováno v:
Tourism, Hospitality & Event Management ISBN: 9783030576936
Whilst the Asian region is experiencing a growth in tourist arrivals, it becomes increasingly important for businesses in its tourism and hospitality industry to find ways to sustain the growth momentum into the future. This edited book posits that g
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d157f34affb2247a801551bceff34a72
https://doi.org/10.1007/978-3-030-57694-3_14
https://doi.org/10.1007/978-3-030-57694-3_14
Publikováno v:
Tourism, Hospitality & Event Management ISBN: 9783030576936
The management process for achieving customer delight is crucial for long-term success within the tourism and hospitality industry. In order to achieve customer delight, enterprises require a process for measuring it. This chapter gives an overview o
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::15ca620a41e732c458be993ce0b3c24c
https://doi.org/10.1007/978-3-030-57694-3_5
https://doi.org/10.1007/978-3-030-57694-3_5
This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service
Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their
Autor:
Dirk Klimkeit, Markus Reihlen
Publikováno v:
Klimkeit, D & Reihlen, M 2016, ' Organizational Practice Transfer within a Transnational Professional Service Firm : The Role of Leadership and Control ', The International Journal of Human Resource Management, vol. 27, no. 8, pp. 850-875 . https://doi.org/10.1080/09585192.2015.1042899
Klimkeit, D & Reihlen, M 2016, ' Organizational Practice Transfer within a Transnational Professional Service Firm : The Role of Leadership and Control ' The International Journal of Human Resource Management, vol 27, no. 8, pp. 850-875 . DOI: 10.1080/09585192.2015.1042899
Klimkeit, D & Reihlen, M 2016, ' Organizational Practice Transfer within a Transnational Professional Service Firm : The Role of Leadership and Control ' The International Journal of Human Resource Management, vol 27, no. 8, pp. 850-875 . DOI: 10.1080/09585192.2015.1042899
Most cross-border organizational practice transfer involves implementation challenges, yet key literature in this field largely overlooks the mediating role of the transfer coalition, which serves as a ‘bridge’ between headquarters and subsidiari
Autor:
Dirk Klimkeit
Publikováno v:
International Journal of Project Management. 31:366-377
In project teams that are distributed across the international subsidiaries of a firm, collaboration can be a challenge. The organizational context of projects is not always conducive to international collaboration. Priorities and interests of sub-te
Autor:
Dirk Klimkeit, Markus Reihlen
Publikováno v:
Klimkeit, D & Reihlen, M 2016, ' Local Responses to Global Integration in a Transnational Professional Service Firm ' Journal of Professions and Organization, vol 3, no. 1, pp. 39-61 . DOI: 10.1093/jpo/jov008
Klimkeit, D & Reihlen, M 2016, ' Local Responses to Global Integration in a Transnational Professional Service Firm ', Journal of Professions and Organization, vol. 3, no. 1, jov008, pp. 39-61 . https://doi.org/10.1093/jpo/jov008
Klimkeit, D & Reihlen, M 2016, ' Local Responses to Global Integration in a Transnational Professional Service Firm ', Journal of Professions and Organization, vol. 3, no. 1, jov008, pp. 39-61 . https://doi.org/10.1093/jpo/jov008
This study examines the transfer of management practices from a regional headquarters to the local subsidiaries in a transnational professional service firm. Using an in-depth case study of a top-tier transnational professional service firm, we devel
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5c589794b738a0713bb83207c5539630
http://fox.leuphana.de/portal/de/publications/local-responses-to-global-integration-in-a-transnational-professional-service-firm(3a83aac7-9e07-4eea-9ceb-c48a81010d2b).html
http://fox.leuphana.de/portal/de/publications/local-responses-to-global-integration-in-a-transnational-professional-service-firm(3a83aac7-9e07-4eea-9ceb-c48a81010d2b).html