Zobrazeno 1 - 1
of 1
pro vyhledávání: '"Diana Botelho"'
Publikováno v:
Tourism & Management Studies, Vol 10, Iss 1, Pp 16-23 (2014)
This paper analyses the influence of service quality on customer satisfaction and loyalty. Questionnaires were used to retrieve data were used to construct a model of structural equations to test the perception of quality, satisfaction and subsequ
Externí odkaz:
https://doaj.org/article/0ed63b004b0947e295fc000173353f86
