Zobrazeno 1 - 2 of 2 pro vyhledávání: '"Devi Vionita Wahanadie"'
1
Akademický článek
THE INFLUENCE OF E-SERVICE QUALITY AND E-RECOVERY TOWARDS REPURCHASE INTENTION ON ONLINE SHOP IN SURABAYA: THE MEDIATING ROLE OF CUSTOMER LOYALTY [PENGARUH KUALITAS E-SERVICE DAN E-RECOVERY TERHADAP NIAT PEMBELIAN ULANG DI TOKO ONLINE DI SURABAYA: PERAN LOYALITAS NASABAH SEBAGAI VARIABEL MEDIASI]
Autor: Charly Hongdiyanto, Metta Padmalia, Gladys Greselda Gosal, Devi Vionita Wahanadie
Publikováno v: DeReMa (Development Research of Management): Jurnal Manajemen, Vol 15, Iss 2, Pp 209-226 (2020)
The aim of this study is to determine whether E-Service Quality and E-Recovery influences repurchase intention in online stores in Surabaya by using customer loyalty as a mediator. This research was conducted from January 2020 to May 2020. The resear
Externí odkaz: https://doaj.org/article/4fc312e0a79e45fb99110af26f7239ec
Zobrazit plný text záznamu
2
THE INFLUENCE OF E-SERVICE QUALITY AND E-RECOVERY TOWARDS REPURCHASE INTENTION ON ONLINE SHOP IN SURABAYA: THE MEDIATING ROLE OF CUSTOMER LOYALTY [PENGARUH KUALITAS E-SERVICE DAN E-RECOVERY TERHADAP NIAT PEMBELIAN ULANG DI TOKO ONLINE DI SURABAYA: PERAN LOYALITAS NASABAH SEBAGAI VARIABEL MEDIASI]
Autor: Gladys Greselda Gosal, Devi Vionita Wahanadie, Metta Padmalia, Charly Hongdiyanto
Publikováno v: DeReMa (Development Research of Management): Jurnal Manajemen, Vol 15, Iss 2, Pp 209-226 (2020)
The aim of this study is to determine whether E-Service Quality and E-Recovery influences repurchase intention in online stores in Surabaya by using customer loyalty as a mediator. This research was conducted from January 2020 to May 2020. The resear
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e0713f35274f45e5b8b54707a322881f
https://ojs.uph.edu/index.php/DJM/article/view/2440
Zobrazit plný text záznamu

Vyhledávací nástroje:

Upřesnit hledání

Omezení vyhledávání
Plný text Recenzováno Digitální knihovna AV ČR
Zdroje