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pro vyhledávání: '"Destin H. Tampubolon"'
Publikováno v:
2019 IEEE 6th International Conference on Industrial Engineering and Applications (ICIEA).
Customer satisfaction is considered as a main concern and prerequisite for competitiveness in today’s global market. Traditional approach views customer satisfaction has a linear relationship with quality attributes. That is, when one certain quali
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b853efe5430f58156e91238bb754f976
https://doi.org/10.1109/iea.2019.8714936
https://doi.org/10.1109/iea.2019.8714936
