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Publikováno v:
Personnel Psychology. 48:163-172
An application of TQM concepts is described for a survey assessment of State of Wisconsin managers' satisfaction with staffing-services delivered to them by the State's central staffing function. Focus groups of managers were used to identify the sur
Publikováno v:
Journal of Applied Psychology. 60:748-753
Publikováno v:
Academy of Management Best Papers Proceedings. 1994, p383-474. 93p.
Publikováno v:
Personnel Psychology. Spring95, Vol. 48 Issue 1, p163-172. 10p. 1 Chart.
Autor:
Heneman III, Herbert G.1, Schwab, Donald P.1
Publikováno v:
Proceedings - Academy of Management. 1976, p273-275. 3p. 1 Chart.