Zobrazeno 1 - 10
of 38
pro vyhledávání: '"Deniz Kucukusta"'
Autor:
Nilgün AVCI, Deniz KÜÇÜKUSTA
Publikováno v:
Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Vol 15, Iss 4, Pp 571-587 (2013)
ÖZ: Kriz yönetimi özellikle turizm sektöründeki işletmeler için bir gereklilik haline gelmiştir. Türkiye'de bu alanda yapılan sınırlı çalışmalara rağmen, turizm sektörünün bel kemiğini de oluşturan seyahat acentelerinde, konunun
Externí odkaz:
https://doaj.org/article/1525f5d681314bf48d9dcf1a701127c5
Autor:
Basak Denizci Guillet, Deniz Kucukusta
Publikováno v:
International Journal of Contemporary Hospitality Management, 2016, Vol. 28, Issue 2, pp. 418-434.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJCHM-07-2014-0374
Autor:
Deniz Kucukusta
Publikováno v:
International Journal of Spa and Wellness. 6:176-177
Autor:
Yoo Jin Lim, Deniz Kucukusta
Publikováno v:
Journal of China Tourism Research. 18:472-494
Emotional labor often takes the form of displaying fake or genuine feelings toward customers, showing interest in customer needs, and engaging in employee-customer emotional interactions. The purpo...
Publikováno v:
Articles
This study is amongst the first applications of digital business models (BMs) research to the travel industry. A systematic and comprehensive taxonomy of digital BM configurations in the travel industry is developed, supported by examples of real-wor
Publikováno v:
The Service Industries Journal. 40:27-49
The study recognizes the lack of a clear theoretical and empirical link between employees’ sense of well-being and hotel design aesthetics, although beautiful environments are associated wi...
Publikováno v:
Journal of Hospitality and Tourism Insights. 2:221-223
Publikováno v:
Journal of Foodservice Business Research. 21:359-376
This study examines how restaurant customers make trade-offs among several restaurant rate fences using a sample of mainland Chinese travelers to Hong Kong. A total of six restaurant rate fences (i...
Autor:
Deniz Kucukusta
Publikováno v:
International Journal of Contemporary Hospitality Management. 29:1956-1976
Purpose This research aims to investigate how Chinese leisure travelers value hotel amenities when they book hotel rooms in Hong Kong. Design/methodology/approach The research method was based on a conjoint analysis approach. Conjoint models were dev
Smell is considered to be the sense that is most closely attached to emotional reactions. This makes scent in the hotel environment an important atmospheric variable to study, because fragrances are expected to increase the likelihood of producing an
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b56977fe1a1b2bdb6f71f55353e33cd2
https://avesis.deu.edu.tr/publication/details/39866ab4-22e1-4840-bc41-920452283c2e/oai
https://avesis.deu.edu.tr/publication/details/39866ab4-22e1-4840-bc41-920452283c2e/oai