Zobrazeno 1 - 10
of 16
pro vyhledávání: '"Dena Hale"'
Publikováno v:
Journal of Business & Industrial Marketing. 38:53-70
Purpose The purpose of this study is to ascertain the drivers of digital disruption and its consequences from a managerial viewpoint. Understanding the drivers and consequences of digital disruption can help business managers modify and align their o
Autor:
Ramendra Thakur, Dena Hale
Publikováno v:
Journal of Business & Industrial Marketing. 37:1959-1973
Purpose The purpose of this paper is to provide managers with insights to help survive a crisis, create advantage during slow-growth recoveries and thrive when the crisis is over. Given the environment at the time of this paper, this paper focuses on
Publikováno v:
Journal of Services Marketing. 36:637-657
Purpose The purpose of this study is to develop and validate a scale to determine the consumer’s level of decision-making self-efficacy for a high-involved service purchase, specifically the purchase of medical insurance. One question to ask is how
Publikováno v:
Health marketing quarterly. 37(2)
Aging is an inevitable process that brings with it new challenges and concerns. This study examines the drivers (e.g., financial knowledge, health knowledge, concerns of older adults, and quality of life of the aging person) of retirement planning. D
Publikováno v:
foresight. 20:375-392
Purpose Strategy and organizational culture are indispensable for success within a business. Both behavioral scientists and practitioners have shown keen interest in understanding the association between culture and strategy; however, no strong conse
Publikováno v:
Journal of Marketing Theory and Practice. 26:181-195
The prevalence of online reviews has grown in recent years as more customer-firm interactions occur on the internet. Included in this progression is cyber shilling (users writing false reviews, eit...
Publikováno v:
Psychology & Marketing. 34:733-752
Mobile device technology is transforming the retail shopping experience. Today's consumers are mobile dependent, preferring to consult with their phone, instead of using the salesperson, while shopping at the retail store. In the absence of literatur
Publikováno v:
Journal of Consumer Marketing. 33:469-478
Purpose The purpose of this paper is to investigate the impact of adaptive selling (AS) when “click and brick” in control multichannel consumers (MCCs) encounter in-store salespeople. Design/methodology/approach An online survey was administered
Autor:
Ramendra Thakur, Dena Hale
Publikováno v:
Journal of Business Research. 66:1108-1123
Although major contributions are being made by the service sector in creating wealth, the sector's substantive role in generating and use of innovation is lacking meticulous examination. Academics, managers, and policy makers lack insights into outco
Publikováno v:
Services Marketing Quarterly. 33:119-137
Mature consumers (age 55 years and older) hold the majority of purchasing power in the United States, but relatively little consumer research is focused on this group. The present project examines mature consumers' decision-making process for service