Zobrazeno 1 - 10
of 40
pro vyhledávání: '"David Martín-Ruiz"'
Publikováno v:
Quality & Quantity; Dec2023 Suppl 4, Vol. 57, p637-655, 19p
Publikováno v:
Educational Research for Policy and Practice. 20:367-393
This study aims at testing a few tenets of affective events theory (AET) from a predictive perspective in the context of Malaysian private higher education sector. Specifically, we examined the impact of workload and autonomy on academics’ job sati
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::bb46908e3da52dd1fe039dd53884f118
https://doi.org/10.1007/s10671-020-09288-0
https://doi.org/10.1007/s10671-020-09288-0
Publikováno v:
Tourism and Hospitality Management, Vol 18, Iss 1, Pp 37-53 (2012)
The main research objectives of this paper are: first, to identify the three levels of a service evaluation: attributes (service value), outcome (service experience), and values (developing service relationships); secondly, to differ and to relate th
Externí odkaz:
https://doaj.org/article/6284cb4d325746a9aa7f1286a8bda6fc
Publikováno v:
Revista Brasileira de Gestão de Negócios, Volume: 23, Issue: 2, Pages: 252-277, Published: 05 JUL 2021
Review of Business Management; Vol. 23 No. 2 (2021); 252-277
RBGN Revista Brasileira de Gestão de Negócios; Vol. 23 Núm. 2 (2021); 252-277
RBGN-Revista Brasileira de Gestão de Negócios; v. 23 n. 2 (2021); 252-277
Revista Brasileira de Gestão de Negócios
Fundação Escola de Comércio Álvares Penteado (FECAP)
instacron:FECAP
Review of Business Management; Vol. 23 No. 2 (2021); 252-277
RBGN Revista Brasileira de Gestão de Negócios; Vol. 23 Núm. 2 (2021); 252-277
RBGN-Revista Brasileira de Gestão de Negócios; v. 23 n. 2 (2021); 252-277
Revista Brasileira de Gestão de Negócios
Fundação Escola de Comércio Álvares Penteado (FECAP)
instacron:FECAP
Theoretical framework – Our review examines the relational approach to internationalization and the strategic approach to family businesses. It covers three types of social capital, market orientation, and international business orientation. Design
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b5a20a4bc0fbc77cdca53b524aeed64e
Publikováno v:
Journal of Business Research. 69:4685-4693
This paper aims to predict the relationship quality (satisfaction, trust, and commitment) of a customer with a Spanish saving bank by using both the quality of service operations and the usage of e-banking, on the relationship quality (satisfaction,
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5d841b60706439efbfbd109a91fdac04
https://doi.org/10.1016/j.jbusres.2016.04.016
https://doi.org/10.1016/j.jbusres.2016.04.016
Publikováno v:
idUS. Depósito de Investigación de la Universidad de Sevilla
instname
instname
Purpose – The purpose of this paper is to contribute to the services management literature by identifying a sequence of the different processes of knowledge management (KM) to create customer service value. Design/methodology/approach – The conte
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2dfc35c70fd0ba8fc75bb67fd45160b4
https://idus.us.es/handle/11441/54626
https://idus.us.es/handle/11441/54626
Publikováno v:
Management Decision. 50:1445-1464
PurposeThis study aims to examine the relationship between a firm's market orientation, product innovation success and market performance.Design/methodology/approachData for the empirical research is obtained from a sample of innovative industrial en
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::85013c8f04d9933c465a29156a19c81c
https://doi.org/10.1108/00251741211262024
https://doi.org/10.1108/00251741211262024
Publikováno v:
Journal of Consumer Behaviour. 10:245-254
This study explores the moderating effects of various consumer features – such as price insensitivity and recency of last purchase – on the relationships among perceived value, inferred vendor profit, and perceived price fairness. A proposed mode
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::cda1dc52954a091add17a013287874ff
https://doi.org/10.1002/cb.339
https://doi.org/10.1002/cb.339
Publikováno v:
Management Decision. 48:1410-1421
PurposeTaking into account the increasing prices of attending concerts and gigs and the decreasing prices and better sound quality of CDs and music in file‐computer format, is the future of music events threatened by music CDs? Are clients' percept
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e8683df851fc5ab1473a0278b105ce1c
https://doi.org/10.1108/00251741011082152
https://doi.org/10.1108/00251741011082152
Publikováno v:
Tourism Management. 31:590-596
This study aims to propose and validate a visitors’ evaluation index (VEI) that captures service evaluation in the context of a visit to an archaeological site. Drawing on the literature on the concepts of ‘service quality’, ‘service experien
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::63c2fa8c2e63cde2b37ad08a8c61b9ec
https://doi.org/10.1016/j.tourman.2009.06.010
https://doi.org/10.1016/j.tourman.2009.06.010