Zobrazeno 1 - 10
of 346
pro vyhledávání: '"Daniel P. Skarlicki"'
Autor:
Russell Cropanzano, Daniel P. Skarlicki, Thierry Nadisic, Marion Fortin, Phoenix Van Wagoner, Ksenia Keplinger
Publikováno v:
Business Ethics Quarterly
Business Ethics Quarterly, Cambridge University Press (CUP), 2021, pp.1-34. ⟨10.1017/beq.2021.16⟩
Business Ethics Quarterly, Cambridge University Press (CUP), 2021, pp.1-34. ⟨10.1017/beq.2021.16⟩
When subordinates have suffered an unfairness, managers sometimes try to compensate them by allocating something extra that belongs to the organization. These reactions, which we label as managerial Robin Hood behaviors, are undertaken without the co
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::a2331a22a94e200891841e45e1b8bc3a
https://doi.org/10.1017/beq.2021.16
https://doi.org/10.1017/beq.2021.16
Autor:
Lengnick-Hall, Mark L.1
Publikováno v:
Personnel Psychology. Winter2007, Vol. 60 Issue 4, p1064-1067. 4p.
Publikováno v:
Journal of Business Ethics. 176:451-466
Upholding cooperative norms via punishment is of central importance in organizations. But what effect does punishing have on the reputation of the punisher? Although previous research shows third parties can garner reputational benefits for punishing
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6b1845d72fcf39d330703fc8bf9acd51
https://doi.org/10.1007/s10551-020-04664-5
https://doi.org/10.1007/s10551-020-04664-5
Autor:
Adam Austen Kay, Daniel P. Skarlicki
Publikováno v:
Organizational Behavior and Human Decision Processes. 159:8-20
What can organizations do to cultivate a more conflict-positive workplace? A promising line of inquiry can be found in mindfulness. This paper examines the effect of mindfulness on the constructive management of workplace conflict - conceptualized as
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8b15c56adf9aa6cc7c15090cc5e0c117
https://doi.org/10.1016/j.obhdp.2020.02.005
https://doi.org/10.1016/j.obhdp.2020.02.005
Publikováno v:
Journal of Management. 47:2008-2036
Conservation of resources (COR) theory proposes that mistreatment by customers (termed “customer mistreatment”) can deplete employees’ resources, lessen their ability to regulate their behaviors, and result in them engaging in customer-directed
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::9f732be711266069e24b97fc31322db4
https://doi.org/10.1177/0149206320925877
https://doi.org/10.1177/0149206320925877
Autor:
David D. Walker, Danielle D. van Jaarsveld, Yueyang Chen, Pascale Fricke, Simon Lloyd D. Restubog, Daniel P. Skarlicki
Publikováno v:
Journal of Service Research. 24:301-319
Service employees can experience considerable resource demands from customers and supervisors in their day-to-day work. Guided by the conservation of resources (COR) perspective and organizational justice research, we explored the relationship betwee
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d921970775af5a0022e2b98dcee1ecad
https://doi.org/10.1177/1094670519883949
https://doi.org/10.1177/1094670519883949
How and When Mindfulness Motivates Work Performance: PsyCap Mediates & Work Meaningfulness Moderates
Publikováno v:
Academy of Management Proceedings. 2021:15003
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::dda6864d72bb98e794c4ff198e4aa6b2
https://doi.org/10.5465/ambpp.2021.15003abstract
https://doi.org/10.5465/ambpp.2021.15003abstract
Publikováno v:
Academy of Management Perspectives. 31:222-238
When mistakes or perceived wrongdoings occur in the workplace, managers—like most human beings—demonstrate the tendency to locate someone to blame, including assigning responsibility and sanctionin...
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::31b628d21b9b8ac4ed0c50e996def359
https://doi.org/10.5465/amp.2015.0118
https://doi.org/10.5465/amp.2015.0118
Publikováno v:
Academy of Management Annals. 11:919-959
This paper provides a historical review of the conceptualization and measurement of organizational justice. We demonstrate how, over time, a dominant norm for conceptualizing and measuring justice has emerged. We posit that although consistent concep
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b1fa8e75abe83845dd7d0c647b33c851
https://doi.org/10.5465/annals.2014.0051
https://doi.org/10.5465/annals.2014.0051
Publikováno v:
Journal of Applied Psychology. 102:163-179
Customer service employees tend to react negatively to customer incivility by demonstrating incivility in return, thereby likely reducing customer service quality. Research, however, has yet to uncover precisely what customers do that results in empl
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::70b852e09bfe84343ed1ec957a27f820
https://doi.org/10.1037/apl0000170
https://doi.org/10.1037/apl0000170