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Publikováno v:
Pharmacy practice management quarterly. 18(3)
An internal chart review of warfarin patients revealed a 44 percent complication rate resulting in higher treatment costs, and identified patient noncompliance, access to monitoring, and insufficient patient education as contributing factors. A warfa
Autor:
R C, Lloyd, D E, Calcagno
Publikováno v:
Provider (Washington, D.C.). 23(11)
In July 1997, Provider ran an overview of the foundation for continuous quality improvement (CQI). The following CQI principles were discussed: listening to customers; focusing on the processes that produce outcomes for customers; and using data to m