Zobrazeno 1 - 1
of 1
pro vyhledávání: '"Customer and employee behavior in service operations"'
Autor:
Jie J. Zhang, Michael Dixon, Susan Meyer Goldstein, Enrico Secchi, Madeleine E. Pullman, Aleda V. Roth, Joy M. Field, Ryan W. Buell, Larry J. Menor, Liana Victorino
Publikováno v:
Management Faculty Publications
Purpose The purpose of this paper is to present exciting and innovative research questions in service operations that are aligned with eight key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Exper
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::87c3479428d8d5108955e703c983309b
