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pro vyhledávání: '"Cristóbal Barra V."'
Publikováno v:
Estudios de Administración, Vol 15, Iss 1, Pp 65-92 (2008)
Satisfaction is a key factor for the supermarkets management. Service quality is one of the most important determinants of satisfaction. Many studies show these two variables and their relationship in an aggregate way, but there is no research about
Externí odkaz:
https://doaj.org/article/4389e51517ce47ec993fd0177ecbe467