Responsibility and Well-Being: Resource Integration under Responsibilization in Expert Services

Autor: Laurel Anderson, Sterling A. Bone, Josephine Go Jefferies, Amy L. Ostrom, Martin Mende, Courtney Nations Baker, Jelena Spanjol, Hilary Downey, Justine M. Rapp

Publikováno v: Anderson, L, Spanjol, J, Jeffries, J G, Ostrom, A L, Baker, C N, Bone, S A, Downey, H & Mende, M 2016, ' Responsibility and Well-being: Resource Integration under Responsibilization in Expert Services ', Journal of Public Policy and Marketing, vol. 35, no. 2, pp. 262-279 . https://doi.org/10.1509/jppm.15.140

Responsibilization, or the shift of functions and risks from providers and producers to consumers, has become an increasingly common policy in service systems and marketplaces (e.g., financial, health, governmental). Because responsibilization is oft

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::bffd6c71c6257fec649ce3d9c9346866
https://doi.org/10.1509/jppm.15.140

Subsistence Consumer-Merchant Marketplace Deviance in Marketing Systems

Autor: Shikha Upadhyaya, R. Bret Leary, Richard J. Vann, José Antonio Rosa, Courtney Nations Baker, John D. Mittelstaedt, Sonia Camacho

Publikováno v: Journal of Macromarketing. 34:145-159

This article examines deviant marketplace behaviors that appear in marketing systems involving subsistence consumer merchants, and their beneficial and detrimental implications. Deviant marketplace behaviors are violations of social norms that often

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::eaffa14eb88eb9f3919a0d7426b3cc2f
https://doi.org/10.1177/0276146713504107