Zobrazeno 1 - 10
of 196
pro vyhledávání: '"Complaint Behavior"'
Publikováno v:
Acta Psychologica, Vol 248, Iss , Pp 104343- (2024)
Service failure is bound to happen, but dissatisfaction has always been undermined by scholars previously. The present study investigates dissatisfaction factors in travel decision-making leading towards re-travel intention with the help of the expec
Externí odkaz:
https://doaj.org/article/e8fb2d9ae1444bc0842ec594de396208
Autor:
Megawati Simanjuntak, Ilfia Shahirah
Publikováno v:
Gadjah Mada International Journal of Business, Vol 26, Iss 2 (2024)
Complaint behavior is a response to consumer dissatisfaction after using goods or services. This study aimed to examine the effect of ethnicity and people’s generations on consumer complaint behavior in Indonesia. The variables used were complaint
Externí odkaz:
https://doaj.org/article/58fbc274c8f14e9daacca09d64beb913
Publikováno v:
Cogent Business & Management, Vol 10, Iss 3 (2023)
AbstractSharing economy has become a prominent business model that has been discussed in many previous studies, yet its consumer complaint behavior has not been sufficiently explored. Consumers’ tolerance and overly positive review toward Partners
Externí odkaz:
https://doaj.org/article/0edfb79706224df98893f2e8b6f40cc4
Akademický článek
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Publikováno v:
Iranian Evolutionary Educational Psychology Journal, Vol 4, Iss 3, Pp 464-477 (2022)
Chronic back pain is among the most common types of chronic pains. This research was conducted to compare the effectiveness of Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) on pain complaint behavior and pain self-eff
Externí odkaz:
https://doaj.org/article/edae22622006436c9caba31a2de7400c
Publikováno v:
Innovar: Revista de Ciencias Administrativas y Sociales, Vol 33, Iss 87 (2022)
During the global covid-19 pandemic, most of higher education institutions (heis) were forced to migrate to an e-learning methodology in order to continue their academic activities. At the same time, the student complaint behavior (scb) increased due
Externí odkaz:
https://doaj.org/article/5092d8fec56d4899990a8706a870c130
Akademický článek
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K zobrazení výsledku je třeba se přihlásit.
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Autor:
Ebru Yıldız, Necla Yılmaz
Publikováno v:
Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Vol 7, Iss 3, Pp 563-588 (2020)
Bu çalışmanın amacı aldığı sağlık hizmetinden dolayı memnuniyetsizlik yaşamış bireylerde ortaya çıkan şikâyet davranışı eğilimlerini tespit etmek ve şikâyet davranışı ile ilişkisi olan değişkenleri ortaya koymaktır. Ara
Externí odkaz:
https://doaj.org/article/857dabb8283a4b98b79400137d7612d6
Publikováno v:
Jurnal Ilmu Keluarga dan Konsumen, Vol 15, Iss 1 (2022)
Complaint behavior is a person's response to dissatisfaction with the goods or services used. Complaints are feedback from customers that tend to be negative towards the company. Self-confidence can be interpreted as one aspect of personality in the
Externí odkaz:
https://doaj.org/article/d325e3d42c5c4128ba3ede565154bc9f
Autor:
Inda PREMORDIA, Timea GÁL
Publikováno v:
Network Intelligence Studies, Vol IX, Iss 17 (1/2021), Pp 69-83 (2021)
Present study empirically examined the determining factors of service failure in restaurant dining experience leading to negative online reviews and, thus, behavioral intentions (i.e., repeat purchase and recommendation to others). The findings under
Externí odkaz:
https://doaj.org/article/ab4c436b602e41b7833c90ebdc732e82