Zobrazeno 1 - 10
of 168
pro vyhledávání: '"Complain handling"'
Autor:
Widiyastutik, Tri1 triwidiastuti1982@gmail.com, Syah, Tantri Yanuar Rahmat1 yannux101@gmail.com, Wihidi, Kemala Rita1 kemalarita14@gmail.com
Publikováno v:
Journal of Health Sains. 2022, Vol. 3 Issue 7, p867-877. 11p.
Publikováno v:
Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK), Vol 7, Iss 2, Pp 132-148 (2018)
This study aims to determine the effects of service quality, personal selling and complain handling through satisfaction and trust on customer retention on the customer of Harda International Savings Bank, in Pontianak branch. The sample of this stud
Externí odkaz:
https://doaj.org/article/0af74231b1244f10890d0ac3ac94f6c7
Publikováno v:
Journal of Accounting and Finance Management. 3:310-317
This study aims for know the influence of e-service quality and complaint handling of BSI Mobile banking on satisfaction office BSI customers Asia Afrika branch, Bandung. Type research conducted is study associative causal. This study conducted at Ba
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b0c72c3ee54d491c39951dbbe3590ae0
https://doi.org/10.38035/jafm.v3i6.171
https://doi.org/10.38035/jafm.v3i6.171
Autor:
Rico Arifiyanto
Publikováno v:
Neo Journal of economy and social humanities. 1:33-43
The purpose of this study is to find out the service procedures in handling customer complaints, to be able to find out what obstacles are involved in the customer complaints handling service procedures, to be able to find out what solutions can be u
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f1318532ca4e7874a5d3633243cc3048
https://doi.org/10.56403/nejesh.v1i1.5
https://doi.org/10.56403/nejesh.v1i1.5
Publikováno v:
Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK), Vol 7, Iss 2, Pp 132-148 (2018)
This study aims to determine the effects of service quality, personal selling and complain handling through satisfaction and trust on customer retention on the customer of Harda International Savings Bank, in Pontianak branch. The sample of this stud
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::477470c68e6602c17f16ee90dddc331f
http://jurnal.untan.ac.id/index.php/JJ/article/view/25694
http://jurnal.untan.ac.id/index.php/JJ/article/view/25694
Autor:
Syaiful Anwar
Publikováno v:
JIKA (Jurnal Informatika). 1
Helpdesk Flexi NSR II Jakarta merupakan backroom customer service dalam menghadapi pengaduan-pengaduan pelanggan. Pengaduan yang diterima Helpdesk melalui rekan-rekan plasa Telkom atau via 147. Selain menangani pengaduan, helpdesk flexi memonitoring
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::55a7585c84db50fe1da3741dce086f8d
https://doi.org/10.31000/jika.v1i1.749
https://doi.org/10.31000/jika.v1i1.749
Autor:
Chang Cheng-Chieh, 張丞婕
100
This study illustrates the beauty salon industry, customer perceived value will affect their customer satisfaction, customer complain-handling will affect its customer satisfaction, customer satisfaction will affect their loyalty, and custom
This study illustrates the beauty salon industry, customer perceived value will affect their customer satisfaction, customer complain-handling will affect its customer satisfaction, customer satisfaction will affect their loyalty, and custom
Externí odkaz:
http://ndltd.ncl.edu.tw/handle/45535431910277713486
Autor:
Wang, Mei-chi, 王美琦
98
While the network infrastructure has matured and bandwidth speed has made significant progress, e-commerce and digital life has become widespread. Therefore, it incurred the booming of online shopping and online store ever-increasingly. In th
While the network infrastructure has matured and bandwidth speed has made significant progress, e-commerce and digital life has become widespread. Therefore, it incurred the booming of online shopping and online store ever-increasingly. In th
Externí odkaz:
http://ndltd.ncl.edu.tw/handle/71197522178600193535
Autor:
Kesemen Pul, Gülcan
Bu araştırma dayanıklı tüketim sektörünün başlıca kollarından biri olan beyaz eşya sektörü ve bu sektörün satış sonrası hizmetler alanındaki müşteri şikayetleri hakkında bilgi vermektedir. Amacı sektördeki satış sonrası m
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_____10208::8b14caa089e885d0b70a953490cec2c9
https://acikbilim.yok.gov.tr/handle/20.500.12812/592594
https://acikbilim.yok.gov.tr/handle/20.500.12812/592594
Autor:
Kaya, Özge
Günümüzde, iletişim ve telekomünikasyon teknolojilerinde yaşanan gelişmeler hayatımızın hemen her alanında büyük kolaylıklar sağlarken alışveriş kavramında da önemli değişikliklere kapı açmıştır. Geleneksel ticaret olarak a
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::915d9861cbe2d9021fb1a5fbb80b7b91
https://hdl.handle.net/20.500.12939/1579
https://hdl.handle.net/20.500.12939/1579