Customer knowledge transfer challenges in a co-creation value network: toward a reference model

Autor: Rob J. Kusters, Jos J. M. Trienekens, Samaneh Bagheri

Publikováno v: International Journal of Information Management, 47, 198-214. Elsevier
International Journal of Information Management, 47, 198-214. Elsevier Ltd
Bagheri, S, Kusters, R J & Trienekens, J J M 2019, ' Customer knowledge transfer challenges in a co-creation value network : Toward a reference model ', International Journal of Information Management, vol. 47, pp. 198-214 . https://doi.org/10.1016/j.ijinfomgt.2018.12.019

In today’s interconnected global marketplace, where customers have become increasingly knowledgeable and empowered, a customer-centric view is becoming a prominent differentiating strategy for firms. Accordingly, firms with the aim of delivering a

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e22c0e1caae98ec79806f06052976aef
http://www.scopus.com/inward/record.url?scp=85062592399&partnerID=8YFLogxK

Business-IT Alignment Improvement in Co-creation Value Networks

Autor: Bagheri, Samaneh, Kusters, Rob, Trienekens, Jos, Grefen, Paul W.P.J.

Publikováno v: Bagheri, S, Kusters, R, Trienekens, J & Grefen, P W P J 2019, Business-IT Alignment Improvement in Co-creation Value Networks : Design of a Reference Model-Based Support . in W Abramowicz & A Paschke (eds), Business Information Systems Workshops : BIS 2018 International Workshops, Berlin, Germany, July 18–20, 2018, Revised Papers . Springer Nature Switzerland AG, Lecture Notes in Business Information Processing, vol. 339, pp. 143–155, 21st International Conference, Business Information Systems, Berlin, Berlin, Germany, 18/07/18 . https://doi.org/10.1007/978-3-030-04849-5

Prior research has not adequately addressed business-IT alignment(BITA) improvement, especially in a business network situation of a co-creationvalue network (VN). In a VN setting, IT is regarded as a major facilitator ofactors’ collaboration to re

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::8c34a6dfb3db1f5d20fbcc9287897573
https://hdl.handle.net/1820/5c438d8f-b33b-4e2d-a2b7-344c29de33d8

Business-IT Alignment Improvement in Co-creation Value Networks: Design of a Reference Model-Based Support

Autor: Bagheri, Samaneh, Kusters, Rob, Trienekens, Jos, Grefen, Paul W.P.J., Abramowicz, Witold, Paschke, Adrian

Publikováno v: Business Information Systems Workshops: BIS 2018 International Workshops, Berlin, Germany, July 18–20, 2018, Revised Papers
Business Information Systems Workshops

Prior research has not adequately addressed business-IT alignment(BITA) improvement, especially in a business network situation of a co-creationvalue network (VN). In a VN setting, IT is regarded as a major facilitator ofactors’ collaboration to re

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=narcis______::3337f9b58ba6ef61243119ec1d010e5c
https://research.ou.nl/en/publications/5c438d8f-b33b-4e2d-a2b7-344c29de33d8

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