Zobrazeno 1 - 10
of 29
pro vyhledávání: '"Clement Kong Wing Chow"'
Publikováno v:
International Journal of Tourism Research. 21:693-711
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::dd1155c9e212867a01504338d2a04b12
https://doi.org/10.1002/jtr.2297
https://doi.org/10.1002/jtr.2297
Publikováno v:
Transport Policy. 77:8-22
Tourism is one of the most important economic activities in New Zealand as tourists commonly travel by air to the various regions of this geographically isolated archipelago. This paper aims to investigate: (i) how regional tourism demand and airline
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c83416f8764345c171d76cf942a3f898
https://doi.org/10.1016/j.tranpol.2019.02.007
https://doi.org/10.1016/j.tranpol.2019.02.007
Publikováno v:
Annals of Tourism Research. 90:103275
Since 2013, the Civil Aviation Administration of China (CAAC) has subsidized small and medium-sized airports. The key objective of this study is to empirically validate the benefits and impacts of airport subsidies in facilitating domestic tourism de
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f23a7d755170eea2c9012d2804682f6b
https://doi.org/10.1016/j.annals.2021.103275
https://doi.org/10.1016/j.annals.2021.103275
Publikováno v:
Tourism Management Perspectives. 39:100861
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::18c079bbd541d9587c98e799388311f5
https://doi.org/10.1016/j.tmp.2021.100861
https://doi.org/10.1016/j.tmp.2021.100861
Publikováno v:
Journal of Air Transport Management. 64:55-59
Hub carriers tend to charge higher fares to their passengers at their hubs. The additional charge is called the hub premium. Different studies have discussed the possible causes of the hub premium. Using the fare data at Hong Kong International Airpo
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::81e3d7b4ed784ec297afaae0698d83f7
https://doi.org/10.1016/j.jairtraman.2017.06.024
https://doi.org/10.1016/j.jairtraman.2017.06.024
Publikováno v:
Journal of Air Transport Management. 63:108-118
This study investigated and reviewed organizational learning in the Chinese airline industry, which is dominated by state-owned or state-controlled airlines. This empirical research focused on the extensive scale of airline mergers and acquisitions a
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::44002b6566fed18e2e46d66afdb42f97
https://doi.org/10.1016/j.jairtraman.2017.06.018
https://doi.org/10.1016/j.jairtraman.2017.06.018
Service quality has become an important area for competition among Chinese carriers. This paper focuses on studying the relationship between customer satisfaction measured by customer complaints and their expectation of the on-time performance of Chi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::15a5c97269123cf48f41ae3cad67f533
https://doi.org/10.1108/s2212-160920180000007010
https://doi.org/10.1108/s2212-160920180000007010
Autor:
Clement Kong Wing Chow
Publikováno v:
Journal of Air Transport Management. 47:39-47
Service quality has become an important area for competition among Chinese carriers. This paper focuses on studying the relationship between customer satisfaction measured by customer complaints and their expectation of the on-time performance of Chi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8fde69a60e71aa7b2e185685ea6e00cf
https://doi.org/10.1016/j.jairtraman.2015.04.003
https://doi.org/10.1016/j.jairtraman.2015.04.003
Autor:
Clement Kong Wing Chow
Publikováno v:
Journal of Air Transport Management. 35:102-107
This paper focuses on studying the relationship between customer satisfaction, measured by customer complaints, and the service quality of Chinese carriers. By using a quarterly unbalanced panel data set covering twelve large and small carriers, our
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::92cbb7bf3629296483b3f4421d4295d1
https://doi.org/10.1016/j.jairtraman.2013.11.013
https://doi.org/10.1016/j.jairtraman.2013.11.013
Publikováno v:
Journal of Air Transport Management. 25:1-4
This paper studies the impact of mergers between Chinese airlines on the productivity of state-owned carriers. The results show that there are improvements in productivity along with technical changes. Among the big three airline groups, Air China an
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::6f7bf7e536ab3136994c6ecbbaff094e
https://doi.org/10.1016/j.jairtraman.2011.08.006
https://doi.org/10.1016/j.jairtraman.2011.08.006