Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Christoph Baeck"'
Autor:
Jan vom Brocke, Theresa Schmiedel, Alexander Simons, Alexander M. Schmid, Martin Petry, Christoph Baeck
Publikováno v:
Business Process Management Journal, 2016, Vol. 22, Issue 3, pp. 594-613.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/BPMJ-02-2015-0016
Autor:
Alexander Simons, Christoph Baeck, Alexander Schmid, Martin Petry, Theresa Schmiedel, Jan vom Brocke
Publikováno v:
Business Process Management Journal. 22:594-613
Purpose – The purpose of this paper is to summarize an information technology (IT) initiative at Hilti Corporation that began with a local IT need and ended with the global transformation of the company’s customer service processes and infrastruc
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ccc87dc8cf2f68d689b8e931b92abcc6
https://doi.org/10.1108/bpmj-02-2015-0016
https://doi.org/10.1108/bpmj-02-2015-0016