Taming our Wild Data

Autor: Renske van Enschot, Wilbert Spooren, Antal van den Bosch, Christian Burgers, Liesbeth Degand, Jacqueline Evers-Vermeul, Florian Kunneman, Christine Liebrecht, Yvette Linders, Alfons Maes

Publikováno v: Dutch Journal of Applied Linguistics, Vol 13 (2024)

Many research questions in the field of applied linguistics are answered by manually analyzing data collections or corpora: collections of spoken, written and/or visual communicative messages. In this kind of quantitative content analysis, the coding

Externí odkaz: https://doaj.org/article/409f1c7a00e54fcd9ecb7082f8a67fde

I Need a CAVAA: How Conversational Agent Voting Advice Applications (CAVAAs) Affect Users' Political Knowledge and Tool Experience

Autor: Naomi Kamoen, Christine Liebrecht

Publikováno v: Frontiers in Artificial Intelligence, Vol 5 (2022)

In election times, millions of voters consult Voting Advice Applications (VAAs) to learn more about political parties and their standpoints. While VAAs have been shown to enhance political knowledge and increase electoral turnout, research also demon

Externí odkaz: https://doaj.org/article/f347c4c96fdf45c9915b83b4ac24bc79

A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots

Autor: Charlotte van Hooijdonk, Gabriëlla Martijn, Christine Liebrecht

Publikováno v: Chatbot Research and Design, 118-133
STARTPAGE=118;ENDPAGE=133;TITLE=Chatbot Research and Design
Conversations
Tilburg University-PURE
Chatbot Research and Design ISBN: 9783031255809

Organizations are increasingly implementing chatbots to address customers’ inquiries, but customers still have unsatisfactory encounters with them. In order to successfully deploy customer service chatbots, it is important for organizations and des

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::970155897df7242802171c6a8b5a2aee
https://research.tilburguniversity.edu/en/publications/da0cb46b-77b1-4185-9e72-aec7cd3dc49b

Inclusive design of a sensitive virtual assistant to support people in vulnerable positions in their access to care

Autor: Hanneke van Heijster, Christine Liebrecht, Nadine Bol, Julia van Calis, Anneke van der Cruijsen, Marcel Dijkgraaf, Wien Feitz, Michael Muller, Emilie Tromp, Kirsten Bevelander, Marjolijn Antheunis

Publikováno v: CONVERSATIONS 2022: the 6th International Workshop on Chatbot Research, Applicatinos and Design, 1-6
STARTPAGE=1;ENDPAGE=6;TITLE=CONVERSATIONS 2022
Tilburg University-PURE

In many European societies, the demand for health and social care for people in vulnerable positions are increasing. Together with a lack of personal and growing societal care costs, it is warranted to look for innovative ways to better support peopl

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::8833e72e21b049744d509685785672e6
https://research.tilburguniversity.edu/en/publications/9060b788-8a3f-408e-ad5e-20907ded985a

The Relative Power of Negativity: The Influence of Language Intensity on Perceived Strength

Autor: Lettica Hustinx, Christine Liebrecht, Margot van Mulken

Publikováno v: Journal of Language and Social Psychology, 38(2), 170-193. Sage Publications, Inc.
Journal of Language and Social Psychology
Journal of Language and Social Psychology, 38, 170-193
Journal of Language and Social Psychology, 38, 2, pp. 170-193

Negative utterances and words have been found to be stronger than positive utterances and words, but what happens if positive and negative utterances are intensified? Two online experiments were carried out in which participants judged the strength o

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c789d995e2705e97451e57fe8c1874f9
https://hdl.handle.net/https://repository.ubn.ru.nl/handle/2066/203745