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pro vyhledávání: '"Chris J. Backhouse"'
Autor:
Ayham A.M. Jaaron, Chris J. Backhouse
Publikováno v:
Technology Analysis & Strategic Management. :1-13
The file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link. This paper makes the case for analysing the role of Industry 4.0 in mitigating the intertemporal tensi
Autor:
Chris J. Backhouse, Ayham A.M. Jaaron
Publikováno v:
The Service Industries Journal. 39:1072-1098
This paper aims to investigate the impact of designing service operations using the systems thinking approach on the sustainable performance of service organisations. Data was collected from a survey conducted with 183 service organisations that have
Autor:
Chris J. Backhouse, Ayham A.M. Jaaron
Publikováno v:
The Service Industries Journal. 38:561-583
This paper initialises an effort to explore the impact of an innovative systems thinking approach for service operations design on creating innovation. A qualitative exploratory case study approach...
Publikováno v:
International Journal of Physical Distribution & Logistics Management. 47:222-236
Purpose Due to today’s volatile business environment companies have started to establish a better understanding of the total risk/benefit-balance concerning manufacturing location decisions of their component supply. The focus is now much more on c
Autor:
Ayham A.M. Jaaron, Chris J. Backhouse
Publikováno v:
The International Journal of Logistics Management. 27:947-971
Purpose There is significant potential for adding value by involving customer in the design process and delivery of logistic services. In order to add value to the overall logistic system, the purpose of this paper is to apply an integrated systems a
Autor:
Hamid Moradlou, Chris J. Backhouse
Publikováno v:
Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture. 230:1561-1571
For more than half a century, offshoring has been a trend among many industry sectors and all company sizes which are aiming to expand business by reducing costs and accessing foreign markets. However, in recent years, the evidence indicates that off
Autor:
Chris J. Backhouse, Ayham A.M. Jaaron
Publikováno v:
Systemic Practice and Action Research. 30:317-337
Learning organisation literature has widely discussed the connections between “double-loop” learning and its significance to organisational performance, but paying little attention to tools and systems that can operationalise “double-loop” le
Publikováno v:
Advanced Materials Research. 1115:585-588
In recent years, environmental issues are becoming more intense and widespread resulting in industries to consider adopting issues of sustainability and environment into their business operations. Small and medium sized enterprises (SMEs) are the bac
Autor:
Ayham A.M. Jaaron, Chris J. Backhouse
Publikováno v:
International Journal of Production Research. 52:2026-2041
The construct of organisational resilience is embedded in a set of individual level attributes and organisational level processes; however, there seems to be scarcity in the current literature of resilient models of operation that can amalgamate thes
Autor:
Chris J. Backhouse, Ayham A.M. Jaaron
Publikováno v:
MIM
Recent attempts have been witnessed in service science research to extend principles from mass customisation into the design of service delivery systems. This paper investigates a new form of service operations design, known as systems thinking, by s