Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Chooi Ling Chong"'
Publikováno v:
Activities, Adaptation & Aging. :1-27
Publikováno v:
Advances in Consumer Research. 2020, Vol. 48, p38-42. 5p.
Publikováno v:
2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM).
Autor:
Chooi Ling Chong, Yen Chen Hsu, Jane L.Y.Terpstra Tong, Patricia Yin Yin Lau, Bella Ya-Hui Lien
Publikováno v:
Journal of Retailing and Consumer Services. 35:20-26
This study examined the mediating effects of organizational politics on the relationships between ethical work climate and two employee outcomes: affective commitment and proactive customer service performance. Using 200 survey responses collected fr