Zobrazeno 1 - 10
of 42
pro vyhledávání: '"Ching-Shu Su"'
Autor:
Ching-Shu Su
Publikováno v:
International Journal of Tourism and Hospitality. 2:11-30
Autor:
Ching-Shu Su, Pei-Hsun Lu
Publikováno v:
Advances in Hospitality and Tourism Research, Vol 6, Iss 1, Pp 47-67 (2018)
Volume: 6, Issue: 1 47-67
Advances in Hospitality and Tourism Research (AHTR)
Volume: 6, Issue: 1 47-67
Advances in Hospitality and Tourism Research (AHTR)
Nowadays, while facing the intense competition in restaurant business, in order to increase sales revenue and customers’ average check, understanding how to encourage customers’ impulse buying behavior is very important. Therefore, to figure out
Autor:
Henry Tsai, Ching-Shu Su
Publikováno v:
International Journal of Hospitality & Tourism Administration. 20:468-483
This study validated the scale originally developed in Taiwan for measuring satisfaction of foodservice franchisees with support provided by franchisors in mainland China. Data for validati...
Publikováno v:
Annals of Tourism Research. 56:128-131
Publikováno v:
International Journal of Hospitality Management. 43:53-64
Dining is a major attraction for tourists visiting Taiwan. In 2008, the Taipei City Government commissioned a project to produce a list of recommended restaurants in Taipei for tourists. To facilitate the selection process, we developed a restaurant
Autor:
Chen-Tsang (Simon) Tsai, Ching-Shu Su
Publikováno v:
Journal of Foodservice Business Research. 17:267-282
This research primarily explores current mystery shopping practices and branch manager perceptions of service quality measurement via mystery shopping program in chain restaurants. Data were collected by using a questionnaire distributed to chain res
Autor:
Ching-Shu Su
Publikováno v:
Asia Pacific Journal of Tourism Research. 18:573-597
Utilizing an importance-performance analysis (IPA), this paper examines the importance and performance of dining attributes in Taiwan as perceived by individual and packaged tourists. This study obtained 435 samples including 180 individual tourists
Publikováno v:
Journal of Convention & Event Tourism. 14:193-216
Based on the theory of planned behavior (TPB), this study developed a behavioral model for food festival visitors. Behavioral models for visitors with different lifestyles were also examined by classifying participants according to lifestyle. This qu
Autor:
Ching-Shu Su
Publikováno v:
The Service Industries Journal. 31:425-440
This research primarily explores the role of service innovation and customer experience in ethnic restaurants, and the relationship with customers' behavioural intention. Data were collected by means of a questionnaire distributed to 10 types of ethn
Autor:
Ching-Shu Su, Chen-Tsang (Simon) Tsai
Publikováno v:
The Service Industries Journal. 29:1779-1796
This study utilised the critical incident technique to study service failure and recovery strategies in chain restaurants. A total of 431 incidents were collected and classified. The analytical results identified the most common categories as being s