A relational identification perspective on why and when servant leadership foster employees' extra-role customer service

Autor: Di Cai, Haiyue Wang, Li Yao, Mingyu Li, Chenghao Men

Publikováno v: Leadership & Organization Development Journal. 43:705-718

PurposeCustomer service is crucial for organizations' survival and competitiveness in the hospitality industry. The purpose of this study is to examine how and when servant leadership affects extra-role customer service.Design/methodology/approachThe

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::98f99f3b8eb1b72fc7f45877cc382ba2
https://doi.org/10.1108/lodj-10-2021-0450

Knowledge-oriented leadership, team learning and team creativity: the roles of task interdependence and task complexity

Autor: Ruiqian Jia, Chenghao Men

Publikováno v: Leadership & Organization Development Journal. 42:882-898

PurposeOrganizations is increasingly depending on team creativity to create a sustainable competitive advantage. The purpose of this study is to examine the relation between knowledge-oriented leadership and team creativity.Design/methodology/approac

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::52d206e74c2c07d34597ddd6933f9881
https://doi.org/10.1108/lodj-11-2020-0506

Linking perceived ethical leadership to workplace cheating behavior: A moderated mediation model of moral identity and leader-follower value congruence

Autor: Lei Yue, Chenghao Men, Xuman Ci

Publikováno v: Current Psychology.

According to social learning theory, we examine the effect of ethical leadership by investigating how moral identity resulting from ethical leadership influences employees' workplace cheating behaviors. Adopting a moderated mediation framework, this

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f57b2c21dcd57af19b703a7765212e98
https://doi.org/10.1007/s12144-022-03279-5

Protecting Nurses from Mistreatment by Patients: A Cross-Sectional Study on the Roles of Emotional Contagion Susceptibility and Emotional Regulation Ability

Autor: Naixin Zhu, Chenghao Men, Fengyu Li, Bing Liu, Huijuan Wang

Publikováno v: International Journal of Environmental Research and Public Health
Volume 18
Issue 12
International Journal of Environmental Research and Public Health, Vol 18, Iss 6331, p 6331 (2021)

In recent years, patient mistreatment of healthcare workers, especially nurses, has been frequent, endangering the interests of organizations while also threatening nurses’ own development. This study aims to examine from the perspective of nurses�

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::74e4618b36393de91c8a260c81a39013

Translating External Knowledge to Team Creativity in Turbulent Environments: The Role of Absorptive Capacity and Knowledge Integration

Autor: Chenghao Men, Weiwei Huo, Jing Zhong, Jinlian Luo, Patrick S.W. Fong

Publikováno v: The Journal of Creative Behavior. 54:363-377

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::e39ce077cac614d092bfda81dfca9754
https://doi.org/10.1002/jocb.371