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This article uses text mining and a Chinese word segmentation program developed by the Chinese Knowledge and Information Processing Group in Taiwan's Academia Sinica to analyze Facebook posts from 14 e-commerce companies. In addition, a list of keywo
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4a877e334362f047df1c177c6e3e60ce
https://doi.org/10.4018/978-1-6684-6303-1.ch045
https://doi.org/10.4018/978-1-6684-6303-1.ch045
