Zobrazeno 1 - 10
of 34
pro vyhledávání: '"Chee Chong Teo"'
Publikováno v:
Transportation Research Interdisciplinary Perspectives, Vol 16, Iss , Pp 100719- (2022)
Self-collection concepts, such as collection and delivery points and parcel lockers, have been commonly deployed. These concepts rely on consumers’ efforts to carry out Last-Mile Delivery (LMD) tasks and consequently relieve both operators’ finan
Externí odkaz:
https://doaj.org/article/64379cd388ff43f9aff2341ecd0349eb
Publikováno v:
International Journal of Logistics Research and Applications. :1-22
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::beae3dc34ad4d1ddf601b6c6bd1b8c3f
https://doi.org/10.1080/13675567.2022.2160434
https://doi.org/10.1080/13675567.2022.2160434
Publikováno v:
Higher Education Pedagogies. 8
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::be692b640514fc60a77277701b9a1024
https://doi.org/10.1080/23752696.2023.2216388
https://doi.org/10.1080/23752696.2023.2216388
Publikováno v:
International Journal of Electronic Commerce. 25:230-260
E-commerce logistics services are increasingly offering innovative solutions that invite consumers’ co-creation. Although value co-creation empowers consumers, it also connotes a sense of exploitation. This study explores the fairness perspective o
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::60c258b4bd7678568f8bcb58405e52d5
https://doi.org/10.1080/10864415.2021.1887699
https://doi.org/10.1080/10864415.2021.1887699
Publikováno v:
Journal of Service Theory and Practice. 29:165-188
Purpose Although a dominant marketing concept, value co-creation (VCC) is not without controversy. Inspired by value co-destruction (VCD), the purpose of this paper is to review the scattered literature on the uncertainties in collaborative value for
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f6c133e68264a583b96222dfa5f17936
https://doi.org/10.1108/jstp-11-2017-0209
https://doi.org/10.1108/jstp-11-2017-0209
Publikováno v:
International Journal of Physical Distribution & Logistics Management. 49:356-375
Purpose Service conveniences (SCs) play a deterministic role in motivating consumers’ participation in self-collection (via attended pickup points or unattended automated locker systems). Accordingly, the SERVCON model provides a multi-dimensional
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d6c3c493a3219853ad496b6ddf6dd40a
https://doi.org/10.1108/ijpdlm-10-2018-0336
https://doi.org/10.1108/ijpdlm-10-2018-0336
Publikováno v:
International Journal of Physical Distribution & Logistics Management. 49:217-238
PurposeIncreasingly, the logistics industry offers innovative solutions that interact with end-consumers directly. The purpose of this paper is to examine the consumer participation behaviour in co-creating logistics service values, using self-collec
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1a3ba06a35d5327dc1b55ead3c686367
https://doi.org/10.1108/ijpdlm-12-2017-0372
https://doi.org/10.1108/ijpdlm-12-2017-0372
With the rapid growth of e-commerce and technology-based self-services, consumers are increasingly encouraged to co-create individualised self-collection services. This study aims to conceptualise the multiple key facets of self-collection as viewed
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2cccf548fb9207adf6af53715c128dc1
https://hdl.handle.net/10356/154427
https://hdl.handle.net/10356/154427
Publikováno v:
Total Quality Management & Business Excellence. 31:1381-1407
This paper investigates consumers’ behavioural responses to innovative last-mile delivery services (self-collection as an example) in the emerging e-commerce market of Singapore. Anchored on theoretical insights from attitude theories and Diffusion
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5e246c22e8274ef6b0ad8b5b744525a8
https://doi.org/10.1080/14783363.2018.1485484
https://doi.org/10.1080/14783363.2018.1485484
It is green, but is it fair? Investigating consumers’ fairness perception of green service offerings
Publikováno v:
Journal of Cleaner Production. 181:235-248
With the prevailing green skepticism, consumers tend to devalue firms' environmental claims and raise concerns on service fairness of green offerings. Applying theoretical insights from fairness literature to the context of green consumerism, this st
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::dab6871d61c99bc0c09e9a46686357d8
https://doi.org/10.1016/j.jclepro.2018.01.103
https://doi.org/10.1016/j.jclepro.2018.01.103