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pro vyhledávání: '"Cesar Lincoln Cavalcante Mattos"'
Autor:
Elene Firmeza Ohata, Cesar Lincoln Cavalcante Mattos, Samuel Luz Gomes, Elizangela De Souza Reboucas, Paulo Antonio Leal Rego
Publikováno v:
IEEE Access, Vol 10, Pp 108413-108421 (2022)
Text-based tools for reporting technical issues and receiving support are widespread in commercial applications, such as customer services and internal corporate communication. Past issues recorded in such systems may provide valuable knowledge for b
Externí odkaz:
https://doaj.org/article/9de8127b137a40ad85b5b2589bbe27cd