Zobrazeno 1 - 10
of 55
pro vyhledávání: '"Catrina Alferoff"'
Autor:
Mike Dent, Catrina Alferoff
Publikováno v:
Questioning the New Public Management
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::807f9b9212bb964ded088bd5b4affd9d
https://doi.org/10.4324/9781315245454-10
https://doi.org/10.4324/9781315245454-10
Autor:
David Knights, Catrina Alferoff
Publikováno v:
Information and Organization. 18:29-50
Real-time technology has the capability of symbolising both customers and call center representatives (and the moment of interaction), purely by/as numbers, or forms. The pinnacle of this data processing is customer relationship management (CRM), whe
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b2033e4de2b2af8f1b5c14e8abe9c47c
https://doi.org/10.1016/j.infoandorg.2007.10.002
https://doi.org/10.1016/j.infoandorg.2007.10.002
Publikováno v:
Urban Studies. 43:161-186
The aim of the paper is to assess the role of doorstep credit companies in the delivery of financial services in areas affected by high levels of financial and social exclusion. In particular, the paper looks at the relationship between agents and cu
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::00af5bc38f78c56b7e88f7eed329d461
https://doi.org/10.1080/00420980500409326
https://doi.org/10.1080/00420980500409326
Publikováno v:
Journal of Consumer Culture. 5:181-205
This article explores the rise and fall of a distinctive form of financial services consumption within the UK: industrial branch, or home service, insurance. It developed in the 19th century as one of the first generally available financial services
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5abab667ea69f0616d22677016d5eda5
https://doi.org/10.1177/1469540505053091
https://doi.org/10.1177/1469540505053091
Publikováno v:
Social Policy and Society. 3:353-363
Declining state provision, low levels of financial capability (FSA/DTI, 2002), and, it must be added, regulation on savings and investments have impacted severely on the ability of some sections of the UK population to purchase life assurance and sav
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8128a76929a67bc314a362dcc7d37039
https://doi.org/10.1017/s1474746404001988
https://doi.org/10.1017/s1474746404001988
Publikováno v:
Competition & Change. 8:3-25
Except as a technical topic within finance or economics, credit is a much-neglected topic in the social sciences. This paper is concerned with a particular growth and development in the field of credit that appears to have intensified over the last c
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::6b89502ed0de2181118c7537bab9cecb
https://doi.org/10.1080/1024529042000269806
https://doi.org/10.1080/1024529042000269806
Publikováno v:
Environment and Planning A. 36:625-645
In this paper we explore the relationship between knowledge, trust, and space in the production and consumption of retail financial services as part of a wider enquiry into processes of financial exclusion. We argue that the relationship between know
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::a942f094d715daf9c2892957ccb1d016
http://www.envplan.com/abstract.cgi?id=a3677
http://www.envplan.com/abstract.cgi?id=a3677
Publikováno v:
Handbook of Collaborative Management Research
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::14ba32c3df44f14c6a982a252c6f4913
https://doi.org/10.4135/9781412976671.n19
https://doi.org/10.4135/9781412976671.n19
Autor:
David Knights, Catrina Alferoff
Making and mending your nets is concerned to examine, from an actor–network theory perspective, how the relevance debate concerning research and teaching is a significant non-human actor in the development and management of industry–academic netw
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5cbccc92af2bdcc8b254cc742798f53f
https://cronfa.swan.ac.uk/Record/cronfa6826
https://cronfa.swan.ac.uk/Record/cronfa6826
Autor:
David Knights, Catrina Alferoff
Publikováno v:
Art and Aesthetics at Work ISBN: 9781349428663
It is easy to make parallels, as do Fernie and Metcalfe (1997), between the organization of work in call centres and Foucault’s conceptualization of ‘heavy duty’ surveillance that occurs in prisons and other carceral organizations. An aesthetic
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::24f180d22b252c65fa431d58350e62ee
https://doi.org/10.1057/9780230554641_6
https://doi.org/10.1057/9780230554641_6