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Training Needs Analysis and Evaluation for New Technologies Through the Use of Problem-based Inquiry
Autor:
Casey Dennis Doverspike, Matthew Scott
Publikováno v:
Performance Improvement Quarterly. 18:110-124
The analysis of calls to a help desk, in this case calls to a computer help desk, can serve as a rich source of information on the real world problems that individuals are having with the implementation of a new technology. Thus, we propose that an a
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b99978e72a55a0f63d4813c84f751715
https://doi.org/10.1111/j.1937-8327.2005.tb00328.x
https://doi.org/10.1111/j.1937-8327.2005.tb00328.x
