Strategic Management and Quality of Service of Public Transportation Companies from Bagua – Peru

Autor: Rojas, Sandra Patricia Alarcón, Carrasco, Mary Carmen Vilchez, Rodriguez, Victor Hugo Puican, Espinoza, Jorge Luis Vargas, Delgado, Freddy Manuel Camacho, Navarro, Lilian Rocio Rimapa

Publikováno v: International Journal of Professional Business Review; Vol. 8 No. 5 (2023): Continuous publication; e01762
International Journal of Professional Business Review; v. 8 n. 5 (2023): Continuous publication; e01762

Purpose: the general objective was to determine the effect of GE on the CS of public transportation companies in Bagua. Theoretical framework: The existing literature provided new findings on both strategic management and service quality. However, th

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=issn25253654::a0d8186b693eee4d40a3be5f501b9fed
https://openaccessojs.com/JBReview/article/view/1762