Development and initial validation of a hospitality employees’ job satisfaction index : Evidence from Australia

Autor: Ruth McPhail, Anoop Patiar, Carmel Herington, Peter Creed, Michael Davidson

Publikováno v: International Journal of Contemporary Hospitality Management, 2015, Vol. 27, Issue 8, pp. 1814-1838.

Externí odkaz: http://www.emeraldinsight.com/doi/10.1108/IJCHM-03-2014-0132

Franchising as a path to self-employment for Australian female entrepreneurs

Autor: Scott Weaven, Jennifer Isaac, Carmel Herington

Publikováno v: Journal of Management & Organization. 13:345-365

This paper provides a better understanding of the motivational incentives driving franchising choice from the female franchisee's perspective. A qualitative methodology was adopted in this research to gain a clearer picture of the salient issues infl

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::87695761016966ebf55386cc246c8907
https://doi.org/10.1017/s183336720000359x

Can banks improve customer relationships with high quality online services?

Autor: Carmel Herington, Scott Weaven

Publikováno v: Managing Service Quality. Jul2007, Vol. 17 Issue 4, p404-427. 24p.

How best practices are copied, transferred, or translated between health care facilities: A conceptual framework.

Autor: Guzman G; Gustavo Guzman, PhD, is Senior Lecturer, Griffith University, Australia. E-mail: g.guzman@griffith.edu.au. Janna Anneke Fitzgerald, PhD, is Professor, Health Management, Griffith University, Australia. E-mail: anneke.fitzgerald@griffith.edu.au. Liz Fulop, is Adjunct Professor, Griffith University, Australia. E-mail: l.fulop@griffith.edu.au. Kathryn Hayes, is Adjunct Associate Professor, Griffith University, Australia. E-mail: kathryn.hayes@griffith.edu.au. Arthur Poropat, is Senior Lecturer, Griffith University, Australia. E-mail: Arthur.poropat@griffith.edu.au. Mark Avery, is Senior Lecturer, Griffith University, Australia. E-mail: mark.avery@griffith.edu.au. Steve Campbell, is Professor, University of Tasmania, Hobart, Australia. E-mail: Steven.Campbell@utas.edu.au. Ron Fisher, is Adjunct Associate Professor, Griffith University, Australia. E-mail: r.fisher@griffith.edu.au. Rod Gapp, is Senior Lecturer, Griffith University, Australia. E-mail: r.gapp@griffith.edu.au. Carmel Herington, is Associate Professor, Macquarie University, Australia. E-mail: carmel.herington@mgsm.edu.au. Ruth McPhail, is Associate Professor, Griffith University, Australia. E-mail: r.mcphail@griffith.edu.au. Nerina Vecchio, is Senior Lecturer, Griffith University, Australia. E-mail: n.vecchio@griffith.edu.au., Fitzgerald JA, Fulop L, Hayes K, Poropat A, Avery M, Campbell S, Fisher R, Gapp R, Herington C, McPhail R, Vecchio N

Publikováno v: Health care management review [Health Care Manage Rev] 2015 Jul-Sep; Vol. 40 (3), pp. 193-202.