Zobrazeno 1 - 3
of 3
pro vyhledávání: '"Carlos Renato Trento"'
Autor:
Carlos Renato Trento, Timóteo Stüker, Giancarlo Medeiros Pereira, Miriam Borchardt, Cláudia V. Viegas
Publikováno v:
Benchmarking: An International Journal, 2016, Vol. 23, Issue 4, pp. 754-767.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/BIJ-07-2013-0073
Autor:
Giancarlo Medeiros Pereira, Carlos Renato Trento, Luiz Reni Trento, Cláudia Viviane Viegas, Miriam Borchardt, Nektarios Tzempelikos
Purpose The purpose of this paper is to explore top managers’ role in key account management. Design/methodology/approach The possible actions that could be performed by a top manager were investigated in 12 case studies. These actions were grouped
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e578f69cd1427fff9236e64bbe7dcc76
https://arro.anglia.ac.uk/id/eprint/704236/6/Tzempelikos_2019.PDF
https://arro.anglia.ac.uk/id/eprint/704236/6/Tzempelikos_2019.PDF
Autor:
Miriam Borchardt, Giancarlo Medeiros Pereira, Timóteo André Stüker, Cláudia Viviane Viegas, Carlos Renato Trento
Publikováno v:
Benchmarking: An International Journal. 23:754-767
Purpose– The purpose of this paper is to investigate opportunities to move benchmarking studies toward a strategic level. The authors benchmarked how service prices are defined based on the value added for the customer.Design/methodology/approach
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::0ae4927d9349cd8da04fb5a7156b9725
https://doi.org/10.1108/bij-07-2013-0073
https://doi.org/10.1108/bij-07-2013-0073