Zobrazeno 1 - 10
of 85
pro vyhledávání: '"Caemmerer, Barbara"'
Publikováno v:
International Journal of Retail & Distribution Management, 2023, Vol. 51, Issue 6, pp. 807-825.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJRDM-05-2022-0174
Publikováno v:
International Journal of Bank Marketing, 2021, Vol. 39, Issue 6, pp. 1025-1045.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJBM-11-2020-0544
Autor:
Caemmerer, Barbara
This thesis explores how service orientation can be developed in public sector settings, particularly through the management of customer feedback, in order to enhance service performance. This was seen as critical as public sector organisations have
Externí odkaz:
http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.488541
Publikováno v:
In Journal of Business Research May 2020 113:49-58
Publikováno v:
Journal of Product & Brand Management, 2017, Vol. 26, Issue 1, pp. 42-51.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JPBM-10-2015-1025
Management Education by the FrenchGrandes Ecoles deCommerce: Past, Present, and an Uncertain Future.
Publikováno v:
Academy of Management Learning & Education. Sep2016, Vol. 15 Issue 3, p549-568. 20p. 10 Charts.
Publikováno v:
Academy of Management Learning & Education, 2016 Sep 01. 15(3), 549-568.
Externí odkaz:
http://www.jstor.org/stable/44074747
Autor:
Mulki, Jay P.1,2 (AUTHOR) j.mulki@neu.edu, Caemmerer, Barbara3 (AUTHOR), Heggde, Githa S.4 (AUTHOR)
Publikováno v:
Journal of Personal Selling & Sales Management. Spring2015, Vol. 35 Issue 1, p3-22. 20p. 1 Diagram, 6 Charts.
Publikováno v:
In Journal of Retailing and Consumer Services January 2015 22:206-212
Autor:
Caemmerer, Barbara1 barbara.caemmerer@essca.fr, Sadik-Rozsnyai, Orsolya1 orsolya.sadik-rozsnyai@essca.fr
Publikováno v:
Journal of Customer Behaviour. Autumn2021, Vol. 20 Issue 3, p169-172. 4p.