Výsledky vyhledávání - "Butt, Rimsha Ashfaq"

Akademický článek

How does emotional intelligence influence self-efficacy among customer service representatives in Pakistan? Mediatory effects of emotional labour

Autor: Khan, Mukaram Ali, Butt, Rimsha Ashfaq, Nawab, Saba, Zubair, Syed Sohaib

Publikováno v: South Asian Journal of Business Studies, 2023, Vol. 13, Issue 3, pp. 422-441.

Externí odkaz: http://www.emeraldinsight.com/doi/10.1108/SAJBS-07-2021-0285

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Periodical

How does emotional intelligence influence self-efficacy among customer service representatives in Pakistan? Mediatory effects of emotional labour

Autor: Khan, Mukaram Ali, Butt, Rimsha Ashfaq, Nawab, Saba, Zubair, Syed Sohaib

Publikováno v: South Asian Journal of Business Studies; May 2023, Vol. 13 Issue: 3 p422-441, 20p

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